Privacy & Cookies

At Otters Reach, accessible from www.ottersreach.co.uk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Otters Reach and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator from GDPRPrivacyNotice.com

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Otters Reach legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

  • Otters Reach needs to perform a contract with you

  • You have given Otters Reach permission to do so

  • Processing your personal information is in Otters Reach legitimate interests

  • Otters Reach needs to comply with the law

Otters Reach will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the information we have on you.

  • The right of rectification.

  • The right to object.

  • The right of restriction.

  • The right to data portability

  • The right to withdraw consent

Log Files

Otters Reach follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Otters Reach uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read more about Squarespace Cookies.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Otters Reach.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Otters Reach, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Otters Reach has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Otters Reach's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Otters Reach does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Otters Reach. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Privacy Notice

1. Who is responsible for managing my information?

JAT Properties Limited are responsible for the collection and proper management of any personal information that is provided to us in respect of your rental of Otters Reach.  We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Notice.

2. What information do we collect?

If you choose to make a booking with us we will collect details that you provide in relation to that booking.

Information held is likely to include your name, contact details, information about people travelling with you, and any additional information we may need to help meet your specific requirements.

3. How do we use your information?

The information you provide may be used in a number of ways, for example:

·         to manage customer service queries;

·         to enable us to fulfil  your holiday booking including contacting you re use of the day boat and canoes/kayaks; and

·         to help us to provide details or information you may have requested.

4. Who will you share my information with?

In order to provide you with the service you have requested we may need to share your information with our key holders or other third parties who we may need to work with to fulfil your holiday cottage experience.

5. How long will we hold your information for?

Your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

6. How can you access and update your information?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. Please note that we may charge a small administrative fee for the provision of this information.

Data Protection Co-ordinator
JAT Properties Limited.

1 Argyle Road,

 Barnet.

EN5 4DX

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

7. How do we update this privacy notice?

We keep our privacy notice under regular review and will update as required and place a copy on the respective holiday cottage information file.

8. Who can I contact if I have queries about this privacy notice?

Please contact us if you have any questions about our privacy notice or information we hold about you.

By email: Sandra.huckle@gmail.com

Or write to us at:  JAT Properties Limited, 1 Argyle Road, Barnet. EN5 4DX